Q: What types of toys do you offer in your online store?

A: We offer a wide range of toys for children of all ages, including educational toys, board games, action figures, dolls, and much more.

Q: Are the toys on your website safe for children?

A: Yes, safety is our top priority. All our toys meet or exceed safety standards set by relevant authorities. We ensure that our products are free from harmful materials and undergo rigorous testing.

Q: How can I search for a specific toy on your website?

A: You can use the search bar on our homepage to type in keywords, browse through categories, or use filters to narrow down your search based on age, brand, or type of toy.

Q: Do you offer gift wrapping services?

A: Yes, we provide gift wrapping services at checkout. You can add a personalized message to make your gift extra special.

Q: What payment methods do you accept?

A: We accept major credit cards, debit cards, and PayPal for secure and convenient transactions.

Q: How can I track my order?

A: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the shipping carrier’s site.

Q: Can I modify or cancel my order after it’s placed?

A: Unfortunately, once an order is confirmed, we are unable to make changes or cancellations. Please double-check your order before completing the purchase.

Q: What do I do if the toy I received is damaged or defective?

A: Contact our customer service within 7 days of receiving the item. We will assist you in returning the product and arranging for a replacement or refund.